Refund policy

Last updated: October 26, 2026

Returns & Exchanges

We accept returns or exchanges only for products that are defective, damaged, or not working upon arrival.

To be eligible for a refund or exchange, you must provide a single, continuous unboxing video that clearly shows:

  • The sealed package as it was received.

  • Opening the package.

  • Removing the product from the packaging.

  • Testing the product.

  • Demonstrating that the product is defective or not functioning properly.

The video must be recorded without any cuts, pauses, or edits. This helps us verify the condition of the product at the time of delivery and process your request quickly.

Requests submitted without a complete uninterrupted unboxing video may not be eligible for a refund or exchange.

How to Request a Return or Exchange

If you receive a damaged, defective, or non-working product:

  1. Contact us within 48 hours of receiving your order.

  2. Email us at sinha.dropshipping@gmail.com with:

    • Your order number.

    • A brief description of the issue.

    • The complete unedited unboxing video.

    • Clear photos of the product (if requested).

Our support team will review your request and respond as soon as possible.

Return Eligibility

A return or exchange request may be approved only if:

  • The product is defective, damaged, or non-functional upon delivery.

  • A complete, uninterrupted unboxing video is provided.

  • The product has not been intentionally damaged, modified, or misused after delivery.

Non-Returnable Cases

Refunds or exchanges will generally not be approved if:

  • No continuous unboxing video is provided.

  • The product has been used improperly or damaged after delivery.

  • The issue is caused by normal wear and tear or accidental damage after receipt.

  • The return request is made after the specified reporting period.

Exchanges

If your claim is approved, we may offer:

  • A replacement of the same product (subject to availability), or

  • A refund, depending on the nature of the issue and stock availability.

Refunds

Once your claim is approved, your refund will be processed to your original payment method.

Please note that banks and payment providers may take 5–10 business days to reflect the refund in your account after it has been processed.

Contact Us

For return requests, exchange requests, or questions regarding your order, please contact us:

Email: sinha.dropshipping@gmail.com

By placing an order on our website, you acknowledge that you have read and agreed to this Return & Refund Policy.